Softdocs
Reviews
Star rating
Rank in Document Scanning
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 4.3% |
| Mid-Market | 73.9% |
| Enterprise | 21.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Great Product. Great Service
“Extremely easy to file and retrieve documents for the end user. Security and permissions is excellent for limiting who sees what. Integration with external db's makes the platform very versatile. Their after-sales support is awesome!!”
Excellent support and process analysis
“There are endless ways to get creative with forms and workflows. I have yet to hear a support or CSM say, "not possible." To clarify, we have unique workflows and forms that are complex. Form building experts jump in and help us meet our needs and continue to help when we need c”
Continuing Innovation & Great Service
“I greatly appreciate the continuous improvment of the software by adding new and upgraded features regularly, along with stellar customer service. Etrieve is very easy to inegrate with our ERP and other services, and we use it extensively throughout the college.”