Shield
Reviews
Star rating
Rank in Fraud Detection
Pros and cons
Pros
- Customer Support
- Implementation Ease
- Reliability
- Accuracy
- Easy Integrations
- Fraud Prevention
Cons
- Learning Difficulty
- Inaccuracy
- Complex Setup
- Difficult Setup
- Feature Issues
- Slow Processing
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 21.4% |
| Mid-Market | 71.4% |
| Enterprise | 7.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 7 | 4.7 |
| 2025 Q2 | 3 | 5.0 |
| 2026 Q1 | 2 | 4.8 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
A Trusted Partner for Digital Fraud Prevention
“What I value most about SHIELD is the combination of strong fraud prevention capabilities and a very collaborative team. The platform gives us valuable insights into device and user behavior, and the team is always open to understanding our challenges, sharing expertise and worki”
Highly Effective Fraud Prevention with Top-Notch Support
“I really liked that Shield was very easy to integrate, which made the initial setup smooth for us. The team, from engineering to customer success, provided excellent support and helped us maximize the product's potential by tweaking it for our specific use case. The latency is re”
A great tool to stop multi-accounting
“The best things about Shield were its speed and ease of implementation, the dashboards that provide a lot of information about the user, and the support from their team.”