G2 Vendor Directory

Gigya Customer Identity Management Platform

by SAP

10

Reviews

3.8

Star rating

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Rank in Marketo LaunchPoint Apps

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Gigya Customer Identity Management Platform.

      Page views and citations · Gigya Customer Identity Management Platform

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Gigya Customer Identity Management Platform.

      1

      Viafoura

      2 switched

      Key stats

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      30

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business20.0%
      Mid-Market30.0%
      Enterprise50.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.0
      Ease of Setup6.9
      Quality of Support7.3
      Meets Requirements7.1

      What reviewers say

      Organized strategy app

      4.5

      “Get to know about customer, building better relationship with customer. Organizing data of customer in one place”

      Advisor

      Managing customer identities

      5.0

      “Gigya Customer Identity Management provides an array of integration options. It takes some time to get used to and fully understand.”

      Secretary

      Former Solutions Architect at Gigya

      4.5

      “Very flexible and user friendly CIAM platform. Designed to help with User Experience but having the backbones to fully customize it with APIs and SDK”

      Senior Presales Solutions Architect