Salient
Reviews
Star rating
Rank in Loan Servicing
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 46.2% |
| Mid-Market | 46.2% |
| Enterprise | 7.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Salient’s AI Voice Agents Make Compliant Borrower Interactions Feel Human
“What I like best about Salient is how it safely automates borrower interactions without making them feel robotic. Its AI voice agents are incredibly reliable with complex financial regulations, and the fact that it remembers past conversations prevents borrowers from having to re”
Centralized Procurement Visibility, with Room to Improve Reporting
“I like that Salient simplifies procurement workflows and gives me better visibility into vendor relationships and spending. Having key information in one place makes it easier for me to track supply performance, identify potential cost savings, and make informed purchasing decisi”
AI Automation Streamlines Lending, but Integration Could Be Easier
“I like Salient’s focus on using AI to automate complex lending and loan-service workflows. It helps streamline repetitive tasks like customer follow-ups, payment collections, compliance checks, and dispute handling, reducing manual effort and improving workflow efficiency. The in”