G2 Vendor Directory

BananaDesk

by SafeHostel

13

Reviews

3.8

Star rating

#16

Rank in Channel Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for BananaDesk.

      Page views and citations · BananaDesk

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from BananaDesk.

      Key stats

      —

      23

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business84.6%
      Mid-Market7.7%
      Enterprise7.7%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.1
      Ease of Setup9.3
      Quality of Support9.1
      Meets Requirements9.1

      What reviewers say

      Innovative Solution to simplify management, booking and synchronization of properties

      4.5

      “It provides great and efficient control of the entire booking process, reducing the chance of any overbookings. It is very easy to use and provides great customer support and complete training manual. It has many different features for different kinds of properties.”

      Analyst

      Making Bookings Hectic

      1.5

      “Its inconvenient and difficult to use not allowing me to manage my hostel in one place. Everything is not neatly displayed in a window making it difficult to stay organized. There is some room, for improvement when it comes to customer support and adding language options.”

      Technician

      Complicating and Decreasing Productivity

      3.0

      “I have come across many drawbacks so far. It needs to increase the user interface design. Its less user friendly and does not provide access to everything I need. From viewing guests and occupied rooms to tracking purchases it provides a noncomprehensive solution for hostel manag”

      Accountant