Onna
22
Reviews
4.3
Star rating
#20
Rank in eDiscovery
Pros and cons
Pros
- Time-Saving
- Search Efficiency
- Onboarding
- Customer Support
- Speed
- Integrations
Cons
- Slow Performance
- Manual Processes
- Limited Customization
- Improvement Needed
- Technical Issues
- Expensive
Traffic & LLM citations
Source: G2 review data
Key stats
—
36
Enterprise
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 4.5% |
| Mid-Market | 36.4% |
| Enterprise | 59.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 3 | 4.0 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.4
Quality of Support9.4
Meets Requirements8.4
What reviewers say
Onna excels in legal compliance
4.0
“Its powerful unified search saves hours by pulling data from multiple platforms (email, cloud, chats) into one place.”
Discovery use review.
3.5
“The customer service and the people. I like being able to provide feedback on new services. However, there should be a steep discount for the time given on rolling these out, but instead, our support time response was rolled back, and the price went up.”
Onna is a great product for ediscovery
5.0
“Customer service and client outreach is very good, the team we have in place is always responsive and helpful whenever we reach out with questions.”