ReliaQuest GreyMatter
Reviews
Star rating
Rank in AI SOC Agents
Pros and cons
Pros
- Features
- Customer Support
- Centralized Management
- Ease of Use
- Easy Integrations
- Integrations
Cons
- UX Improvement
- Poor Interface Design
- Inefficient Alert System
- Learning Curve
- Login Issues
- Not User-Friendly
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 29.4% |
| Mid-Market | 47.1% |
| Enterprise | 23.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 2 | 4.8 |
| 2025 Q4 | 8 | 4.7 |
| 2026 Q2 | 3 | 4.0 |
| 2026 Q3 | 7 | 4.9 |
Satisfaction ratings
What reviewers say
Responsive Control Panel with Clear Reporting and Expert Alert Optimization
“I love the control panel—it provides clear reports on any activity, and its responsiveness has been excellent. The team helps optimize alerts and is highly qualified. I also really appreciate how many technicians they have, since it has reduced false positives. Overall, there hav”
ReliaQuest Delivers Hassle-Free, Automated Cybersecurity and Huge Time Savings
“Incredible value for money in every way. I don’t have to worry or stress about attacks on our clients anymore. It provides active email alerts and it’s hassle-free to use. I also like ReliaQuest’s track record—it feels like a solid company with a deep focus on cybersecurity. Over”
Robust Threat Detection with Clear Guidance and Strong Threat Intelligence
“It offers a robust managed detection and response approach that makes identifying threats much easier. I appreciate the strong remediation procedures and clear guidance it provides, which help users stay more resilient and work more efficiently. I also like its impressive threat ”