Relay
Reviews
Star rating
Rank in Digital Banking Platforms
Pros and cons
Pros
- Ease of Use
- Customer Support
- Easy Setup
- Setup Ease
- Convenience
- Features
Cons
- Payment Issues
- Approval Issues
- Poor Customer Support
- Credit Issues
- Downtime Issues
- Cancellation Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 100.0% |
| Mid-Market | 0.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 10 | 4.5 |
| 2026 Q1 | 12 | 4.7 |
| 2026 Q2 | 4 | 2.5 |
| 2026 Q3 | 5 | 4.0 |
Satisfaction ratings
What reviewers say
Silent Account Deactivation, Zero Support
“Relay Silently Deactivated my business account; now my team will not be paid”
The Best Banking Platform for Modern Bookkeeping
“The secure ACH payment process is by far my favorite feature. Vendors submit their banking information directly through Relay, so we never have to handle sensitive account details ourselves. It saves time, improves security, and makes paying invoices fast and professional. I also”
Reasonable Fees and Easy Multi-Business Spending Tracking
“I like being able to track money going out across our different businesses, and the fees are very reasonable. I also appreciate the option to keep our money in separate accounts, since setting funds aside and reserving them for specific needs is crucial.”