G2 Vendor Directory

Rackspace Managed Services

by Rackspace Technology

15

Reviews

3.8

Star rating

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Rank in Databricks Consulting Services

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Rackspace Managed Services.

      Page views and citations · Rackspace Managed Services

      Source: G2 review data

      Key stats

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      20

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business53.3%
      Mid-Market26.7%
      Enterprise20.0%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q110.0

      Satisfaction ratings

      Ease of Use8.4
      Ease of Setup8.6
      Quality of Support8.9
      Meets Requirements9.1

      What reviewers say

      Rackspace Managed Service (Email) has nobody at the wheel

      0.0

      “For years and years they were as reliable as a rock - no problems. While somewhat expensive for simple email, the speed was fast and the support was great. That, however, was in the past.”

      Head of Software Development

      Team of best professional service and implementation engineers

      4.5

      “Professional service team has a very systematic approach with good escalation options and SLA system. There was less dead time in the engagement phase, we were receiving proper communication even from higher teams. Plan of action is upto the mark and engineering wing is really su”

      Operations Support Engineer

      The Industry Benchmark for Managed Web Services

      5.0

      “Quality, attentive service with very low wait times. Informative 'follow-up' ticketing system, and above and beyond customer service”

      Creative Director