G2 Vendor Directory

Cloud 9

by Planet DDS

11

Reviews

4.6

Star rating

#16

Rank in Dental Practice Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Cloud 9.

      Page views and citations · Cloud 9

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      73

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business90.0%
      Mid-Market10.0%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q115.0

      Satisfaction ratings

      Ease of Use9.7
      Ease of Setup8.1
      Quality of Support9.5
      Meets Requirements8.9

      What reviewers say

      Director of Operations

      5.0

      “The adaptability of the usage of the software and the Cloud9 support!”

      Director of Operations

      Great Software

      5.0

      “How it's always adding features and improving things for its customers! They listen to what we want/need!”

      Business Administrator & Treatment Coordinator

      My Experience with Cloud 9

      4.0

      “My favorite part about Cloud 9 so far has to be the staff behind it. The software itself may have its quirks, but every time I run into a problem, the support team is always helpful. I have no experience with a different practice management software, but I have heard from other”

      Front Desk Coordinator