PaymentWorks
26
Reviews
4.7
Star rating
#10
Rank in Financial Fraud Prevention
Pros and cons
Pros
- Process Simplification
- Time-Saving
- Efficiency Improvement
- Risk Management
- Data Management
- Ease of Use
Cons
- Vendor Management
- Poor Customer Support
- Poor Support Services
- Data Management Issues
- Limited Customization
- Poor Navigation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+1300.0%
88
Enterprise
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 20.0% |
| Mid-Market | 16.0% |
| Enterprise | 64.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 0.0 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 1 | — |
| 2026 Q3 | 14 | 4.8 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.6
Quality of Support9.1
Meets Requirements9.0
What reviewers say
Streamlined Supplier Self-Service That Saves Us Time
5.0
“It lets the supplier log in on their own and enter all their information, instead of us having to go back and forth.”
Takes the Burden Out of Vendor Identity Verification
4.0
“It takes the burden off of me having to verify vendor identities.”
PaymentWorks helps us build our supplier database more with less!
5.0
“PaymentWorks has streamlined our process with efficiently. The security it provides, allows us to have another line of defense in the every growing fraud world.”