G2 Vendor Directory
32

Reviews

4.8

Star rating

#39

Rank in Digital Process Automation (DPA)

Pros and cons

Pros

  • Ease of Use
  • Customization
  • Integrations
  • Security
  • Intuitive
  • Customer Support

Cons

  • Template Limitations
  • Missing Features
  • Communication Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Parallel.

Page views and citations · Parallel

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

91

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business54.8%
Mid-Market35.5%
Enterprise9.7%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use9.6
Ease of Setup9.6
Quality of Support9.9
Meets Requirements9.6

What reviewers say

Now organized ans dimple KYC processing processes

4.5

“it is quite easy to use adjustable according to needs even allows interconnections between other software that you already use in your organization it is the perfect tool for organizational structuring and processing of your customer documents in business”

Administrator

Game-changer in customer management

5.0

“Parallel's user interface is simple and easy to understand, making it easy for our team to adapt for both legal teams and the end client. We have experienced a significant improvement in our client relationships thanks to Parallel's ability to centralise key information and impro”

Administrator

Mejor experiencia para los clientes y para nosotros

5.0

“La plataforma nos ha permitido digitalizar todo el proceso de on-boarding de un cliente asegurando que no se cometen errores en la solicitud de información a la vez que minimizamos la fricción en la solicitud. Con Parallel logramos hacer el KYC de los clientes en menos tiempo, de”

User