
Palo Alto Networks Next-Generation Firewalls
Reviews
Star rating
Rank in Intrusion Detection and Prevention Systems (IDPS)
Pros and cons
Pros
- Ease of Use
- Features
- Threat Protection
- Firewall Efficiency
- Protection
- Threat Detection
Cons
- Expensive
- Difficult Learning Curve
- Slow Performance
- Complex Configuration
- Poor Interface Design
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 18.3% |
| Mid-Market | 45.0% |
| Enterprise | 36.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 39 | 4.3 |
| 2025 Q1 | 19 | 4.4 |
| 2025 Q2 | 12 | 4.5 |
| 2025 Q3 | 9 | 4.3 |
| 2025 Q4 | 3 | 4.5 |
| 2026 Q1 | 6 | 4.7 |
| 2026 Q2 | 3 | 4.8 |
| 2026 Q3 | 4 | 4.3 |
Satisfaction ratings
What reviewers say
Robust Security Solution with Room for URL Improvements
“I appreciate the SP3 architecture which makes Palo Alto Networks a leader in the security market. The App-ID and content-ID engines work without much latency introduced, allowing us to control what applications and content are going through the environment effectively. Managing P”
Comprehensive Visibility and Granular Control with Palo Alto Networks Firewalls
“What I like best about Palo Alto Networks Next-Generation Firewalls is their ability to provide comprehensive visibility and granular control over applications, users, and network traffic. Features such as App-ID, User-ID, and advanced threat prevention make it easier to enforce ”
Palo Alto Firewall Strengths and Considerations
“User-Friendly Interface SSL Decryption Threat Prevention and URL Filtering Deep Packet Inspection”