PagerDuty

#3 in Runbook Automation

San Francisco, CA

Products on G2

978

Total reviews

4.5

Avg. star rating

PagerDuty ranks #3 in Runbook Automation.
Reviews across PagerDuty's portfolio declined 72.1% quarter-over-quarter.
PagerDuty's 1 product span 7 categories on G2.
Mid-Market is the largest segment among reviewers, at 43.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across PagerDuty's products.

Page views and citations · PagerDuty

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Atlassian

5 switched

Cisco

3 switched

Nagios

3 switched

SolarWinds Worldwide LLC

3 switched

Everbridge

2 switched

Losing to

Based on reviewers of other products who said they switched from PagerDuty.

SolarWinds Worldwide LLC

Xurrent

Rootly

incident.io

Everbridge

Key stats

-72.1%

Mid-Market

2009

6,718

San Francisco, CA

$1.7M

Adoption by company size

Segment	Share of reviews
Small Business	19.2%
Mid-Market	43.1%
Enterprise	37.7%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	1	3.5
2025 Q1	3	4.7
2025 Q2	9	4.5
2025 Q3	6	4.9
2025 Q4	8	4.4
2026 Q1	2	4.3
2026 Q2	43	4.2
2026 Q3	12	3.9

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Products

PagerDuty

by PagerDuty · 978 reviews

4.5

Showing 1 of 1

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