G2 Vendor Directory

Smartflex

by Open Intelligence

15

Reviews

4.8

Star rating

#4

Rank in Meter Data Management Systems

Pros and cons

Pros

  • Efficiency
  • Versatility
  • Solutions
  • Productivity Improvement
  • Ease of Use
  • Features

Cons

  • Performance Issues
  • Slow Performance
  • Integration Issues
  • Maintenance Issues
  • Lack of Knowledge
  • Steep Learning Curve

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Smartflex.

Page views and citations · Smartflex

Source: G2 review data

Key stats

—

100

Enterprise

2

Adoption by company size

SegmentShare of reviews
Small Business0.0%
Mid-Market26.7%
Enterprise73.3%

Quarterly history

QuarterReviewsStar rating
2025 Q435.0

Satisfaction ratings

Ease of Use8.4
Ease of Setup10.0
Quality of Support9.8
Meets Requirements9.9

What reviewers say

Open SmartFlex, an ally for utilities and telecommunications companies.

4.5

“I am impressed by the robustness of this tool and the excellent functional and technical capabilities it offers; I admire the efficiency of its billing rules engine and the accuracy of the query methods. Open SmartFlex is yet another ally that helps simplify and streamline our wo”

Analista

"Establish effective work processes and strengthen customer relationships".

5.0

“I love the flexibility and autonomy it provides for product and service modeling, which makes it easier for us to include and offer new business plans quickly; I love the functional robustness and features that OpenSmartFlex provides; it allows us to offer multiple channels to ma”

Analista

Comprehensive, scalable and intuitive management with Open SmartFlex

4.5

“Thanks to Open Smartflex, we have been able to improve our processes and make them more efficient by automating them. This has allowed us to make faster and more efficient decisions that lead to the development of the company. In addition, Open Smartflex has helped us to deal wit”

Information Technology Support