G2 Vendor Directory

MSP360 Connect

by MSP360

53

Reviews

4.2

Star rating

#4

Rank in OT Secure Remote Access

Pros and cons

Pros

  • Ease of Use
  • Time Efficiency
  • Simplicity
  • Easy Setup
  • Security Focus
  • Easy Connection

Cons

  • Audio Issues
  • Remote Access Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for MSP360 Connect.

Page views and citations · MSP360 Connect

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from MSP360 Connect.

Key stats

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51

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business75.0%
Mid-Market15.4%
Enterprise9.6%

Quarterly history

QuarterReviewsStar rating
2025 Q415.0
2026 Q312.5

Satisfaction ratings

Ease of Use9.0
Ease of Setup9.3
Quality of Support9.1
Meets Requirements9.0

What reviewers say

Effortless Backup and Secure Data Handling

5.0

“I find MSP360 Connect impressively easy to use, which simplifies my tasks, especially when managing backups for both Mac and Windows machines. The backup solutions and imaging of files are particularly valuable features for me, ensuring data security in an efficient manner. Furth”

Service Desk Lead

A good product that needs a few tweaks before it can be implemented for any mission critical systems

2.5

“The product is easy to install, and remote installation packages are easy to create. Customization is a nice feature. The remote access portal is full-featured. I can see what computers are online, update the software remotely, and connect easily.”

Administrator

Great Backup Resource

4.5

“MSP360 Connect allows you to easily backup and restore files and images.”

IT Specialist