G2 Vendor Directory

Lyft Business

by Lyft

48

Reviews

4.2

Star rating

#2

Rank in Ride Sharing

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Lyft Business.

      Page views and citations · Lyft Business

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      —

      35

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business55.3%
      Mid-Market29.8%
      Enterprise14.9%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q414.5

      Satisfaction ratings

      Ease of Use9.4
      Ease of Setup9.3
      Quality of Support8.4
      Meets Requirements9.1

      What reviewers say

      Lyft for Turo

      5.0

      “We were able to process the Lyft voucher quickly and check if the customer had already used it or if a Lyft voucher had been issued to their account.”

      Customer Service Representative

      My experience with using Lyft has been a very coinvent one. Lyft makes traveling eaiser.

      5.0

      “What is like best about Lyft is that it is easy to use. When you need to get a ride, you able to request on within a few minutes. I use it for my job and it was easy to implement. Your able to contact the customer service through a chat portal to avoid the hassel of calling andw”

      Administrator

      Great product!

      5.0

      “Easy to use and very useful for when you need rides. Easier to use than uber business and easier to identify due to the bright colors of Lyft. I always enjoy using lyft.”

      Director of Account Management