Locobuzz
Reviews
Star rating
Rank in Brand Intelligence
Pros and cons
Pros
- Ease of Use
- Helpful
- Features
- Efficiency
- Customer Support
- Intuitive
Cons
- Slow Loading
- Improvement Needed
- Performance Issues
- Limited Features
- Slow Performance
- Login Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 39.1% |
| Mid-Market | 38.3% |
| Enterprise | 22.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 6 | 4.5 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 25 | 4.5 |
| 2026 Q1 | 6 | 4.2 |
| 2026 Q2 | 3 | 4.5 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Locobuzz: User-Friendly App with an Always-Available Customer Success Team
“The Customer Success team is always available for assistance, the application is user-friendly”
Streamlined Customer Service Experience Efficient, and Reliable
“Locobuzz centralizes customer interactions across multiple social media platforms, making management straightforward from a single place. Its intuitive interface, efficient ticket management, and quick-response capabilities work together to streamline customer support.”
Effortless Feedback Management & Superior Support
“I find Locobuzz very effective for managing customer support feedback. It does everything as per my requirement, like tracking feedback received from our personal accounts and timelines. The automated reports and email alerts are tailored to our needs, which makes grievance track”