G2 Vendor Directory

LexisNexis CounselLink

by LexisNexis

16

Reviews

3.8

Star rating

#8

Rank in Enterprise Legal Management (ELM)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for LexisNexis CounselLink.

      Page views and citations · LexisNexis CounselLink

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from LexisNexis CounselLink.

      1

      TyMetrix 360

      1 switched
      2

      Thomson Reuters Legal Tracker

      1 switched

      Key stats

      —

      6

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business60.0%
      Mid-Market13.3%
      Enterprise26.7%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.4
      Ease of Setup8.6
      Quality of Support9.4
      Meets Requirements9.1

      What reviewers say

      Easy to use

      5.0

      “I like how easy it is to post invoices. It is also really great for getting our invoices submitted quickly, getting them reviewed and getting paid quickly. It is an easy billing platform to use.”

      Office Administrator

      Outdated and inefficient

      0.0

      “I really cannot find many upsides. At least from the POV of someone submitting invoices through Counsellink.”

      Research Attorney

      CounselLink

      5.0

      “What I like the most with CounselLink is the ease of use of the program. I like how the interface is easy to figure out even if it is your first time using it. I also like the integration of auto submission while using it with the eBillingHub. I also like the email alerts I get w”

      Billing Specialist