G2 Vendor Directory

Kong Konnect

by Kong Inc

359

Reviews

4.4

Star rating

#3

Rank in API Platforms

Pros and cons

Pros

  • Ease of Use
  • API Management
  • Features
  • Scalability
  • Security
  • Flexibility

Cons

  • Poor Documentation
  • Missing Features
  • Limited Features
  • Learning Difficulty
  • API Management
  • Expensive

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Kong Konnect.

Page views and citations · Kong Konnect

Source: G2 review data

Key stats

+77.8%

62

Mid-Market

7

Adoption by company size

SegmentShare of reviews
Small Business30.4%
Mid-Market41.2%
Enterprise28.4%

Quarterly history

QuarterReviewsStar rating
2024 Q424.5
2025 Q1204.4
2025 Q254.4
2025 Q3124.5
2025 Q424.5
2026 Q1274.5
2026 Q2184.7
2026 Q3324.4

Satisfaction ratings

Ease of Use8.9
Ease of Setup8.7
Quality of Support8.7
Meets Requirements8.8

What reviewers say

Kong Gateway Delivers Scalable API Performance with Insightful Analytics

4.0

“Definitely Kong Gateway, since it’s delivered solid API performance for us at scale. Another standout is the analytics feature, which gives me genuinely useful numbers to bring into client conversations. The integrations also fit smoothly with our existing ecosystem, so it’s been”

Strategic Account Manager

Hybrid Deployment with Opportunities for further Enhancement

3.5

“I really like Kong Konnect's hybrid deployment model, which allows us to host our FastAPI data planes internally while Kong manages the control plane in the cloud. The out-of-the-box plugins make enforcing strict JWT validation and edge rate-limiting so much easier, which I appre”

SWE

Kong Konnect : A solid choice for API management

4.5

“The console is clean and easy to navigate, and is slotted into our existing microservices setup without friction thanks to its plugin ecosystem. It held up well under real traffic with solid latency, and support has been fast and genuinely knowledgeable, which made onboarding smo”

Sr. Software Developer