KnowBe4 Security Awareness Training
Reviews
Star rating
Rank in Security Awareness Training
Pros and cons
Pros
- Ease of Use
- Training
- Engaging Content
- Easy Setup
- Educational
- Aware
Cons
- Phishing Issues
- Repetitive Content
- Limited Customization
- Outdated Content
- Learning Curve
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 13.0% |
| Mid-Market | 65.7% |
| Enterprise | 21.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 73 | 4.5 |
| 2025 Q1 | 61 | 4.5 |
| 2025 Q2 | 88 | 4.8 |
| 2025 Q3 | 46 | 4.6 |
| 2025 Q4 | 60 | 4.6 |
| 2026 Q1 | 62 | 4.4 |
| 2026 Q2 | 80 | 4.7 |
| 2026 Q3 | 29 | 4.7 |
Satisfaction ratings
What reviewers say
Engaging Micro-Learning and Phishing Simulations That Reduce Human Risk
“The vast library of engaging micro-learning content, realistic phishing simulation templates, and automated follow-ups makes it straightforward to track and reduce human risk.”
Engaging and Effective Security Training
“I like the training style of videos and questions in KnowBe4 Security Awareness Training. It makes employees more likely to watch and learn rather than just clicking through it. The easy training format is also a plus, making it straightforward for users to walk through. Addition”
Engaging Training Content, Easy Campaign Management, and Clear Reporting
“I like the variety of engaging training content and how easy it is to manage campaigns. The phishing simulations and clear reporting help us reinforce security awareness and track progress.”