Innovative Employee Solutions (IES)
25
Reviews
4.6
Star rating
#20
Rank in Employer of Record (EOR)
Pros and cons
Pros
- Helpful
- Response Time
- Reliability
- HR Management
- Easy Payments
- Efficiency
Cons
- Navigation Difficulty
- Not User-Friendly
- Complex Navigation
- Time Tracking
- Payroll Issues
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-70.0%
68
Mid-Market
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.7% |
| Mid-Market | 62.5% |
| Enterprise | 20.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 4 | 4.6 |
| 2026 Q2 | 10 | 4.9 |
| 2026 Q3 | 3 | 4.7 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.2
Quality of Support9.4
Meets Requirements9.4
What reviewers say
Travis Makes Payroll Seamless with Attentive, Helpful Support
5.0
“Travis is so extremely helpful! He is attentive and always willing to assist when we have questions or any issues arise. He makes our payroll process seamless.”
Kind, Responsive Customer Service You Can Count On
4.0
“I appreciate the kind customer service from their team and quickness in response time”
Trusted EOR Expertise in the US
4.0
“Their expertise in US requirements, especially when it comes to all of the different laws per state. We've really been able to rely on them for the answers we need.”