G2 Vendor Directory

myCOI

by illumend

38

Reviews

4.6

Star rating

#8

Rank in Insurance Compliance

Pros and cons

Pros

  • Insurance Management
  • Problem Solving
  • Customer Support
  • Integrations
  • Visibility
  • Reporting

Cons

  • Limitations
  • Navigation Issues
  • Limited Features
  • Limited Customization
  • Overwhelming System
  • Time Consumption

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for myCOI.

Page views and citations · myCOI

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from myCOI.

Key stats

—

84

Mid-Market

3

Adoption by company size

SegmentShare of reviews
Small Business24.3%
Mid-Market62.2%
Enterprise13.5%

Quarterly history

QuarterReviewsStar rating
2026 Q310.0

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.0
Quality of Support9.3
Meets Requirements9.4

What reviewers say

Worst Insurance Compliance Company Value On The Market

0.0

“Nothing, really. I’m glad I don’t have to use it for the majority of my clients, and I’m hoping the current clients will see where the mistake is and move on quickly.”

President

Best for tracking Certificates

5.0

“We can track all our vendor certificates, and see which endorsments our vendors are missing. Love the visuals of it”

Corporate Controller

Meeting Insurance Compliance with Ease!

4.5

“myCOI handles all communication directly with the brokers! And I can navigate the platform with ease to access all information needed.”

Project Administrator