G2 Vendor Directory

Neo Software

by IDEXX Laboratories

17

Reviews

3.6

Star rating

#5

Rank in Veterinary Practice Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Neo Software.

      Page views and citations · Neo Software

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Covetrus Avimark

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Neo Software.

      1

      Covetrus Pulse

      2 switched

      Key stats

      —

      12

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business88.2%
      Mid-Market11.8%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup8.6
      Quality of Support8.6
      Meets Requirements7.4

      What reviewers say

      Neo has been a great decision for us!

      5.0

      “Very easy to use, very easy to learn, staff love it. Flexible, allows for user defined fields. Regular updates with additional functionality, not just corrections. The support staff is world class! Friendly, knowledgeable and always available.”

      Business Manager

      I love Neo for its continued software improvement and customer service.

      5.0

      “The built in training is great for new staff members. The fact that Neo is cloud based makes it easy to access from any location.”

      Office Manager

      IDEXX Neo - The Practice Management Software of the Future

      5.0

      “Excellent user interface, very intuitive, good learning modules; Integrates with SmartFlow WhiteBoard and Anesthesia Software. Affordable, Continues to Grow with our Needs”

      Owner