i-Tech Support, Inc.
30
Reviews
4.9
Star rating
#1
Rank in Acumatica Channel Partners
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
-50.0%
93
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 43.3% |
| Mid-Market | 56.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2025 Q4 | 6 | 4.7 |
| 2026 Q2 | 2 | 4.8 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use0.0
Ease of Setup0.0
Quality of Support0.0
Meets Requirements0.0
What reviewers say
Outstanding Customer Service — Immediate Response Times
5.0
“Customer service: response times to our needs are immediate.”
Efficient Ticketing and Direct Contact Make Support a Breeze
4.0
“The ticketing system, along with the option for direct contact, offers clear transparency about the status of tickets.”
Exceptional Support and Expertise from the i-Tech Team
5.0
“The team at i-Tech are fantastic. They are knowledgeable, responsive, and extremely helpful.”