cashfree
Reviews
Star rating
Rank in Embedded Payments
Pros and cons
Pros
- Response Time
- Customer Support
- Speed
- Time-saving
- Integrations
- Onboarding
Cons
- Poor Customer Support
- Technical Difficulties
- System Errors
- Delays in Process
- Service Reliability
- Payment Delays
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 81.3% |
| Mid-Market | 9.4% |
| Enterprise | 9.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 4.5 |
| 2025 Q4 | 4 | 4.3 |
| 2026 Q2 | 7 | 4.6 |
| 2026 Q3 | 7 | 4.6 |
Satisfaction ratings
What reviewers say
Instant setup and zero MDR make Cashfree a top choice for D2C brands
“The paperless onboarding allowed us to go live in minutes without physical document hassles. Taking advantage of zero MDR on UPI payments has protected our margins significantly, making Cashfree a no-brainer choice for our e-commerce stack.”
Reliable UPI conversions and smooth dashboard payout management
“Domestic UPI intent conversion rates have been solid, and the checkout UI is very clean on mobile. Having a assigned account manager right from onboarding helped us resolve integration questions quickly”
Solid 95% checkout success rate on mobile traffic
“The lightweight JS SDK loads instantly on smartphone browsers, keeping checkout drop-offs under control.”