Haystack
Reviews
Star rating
Rank in Job Board
Pros and cons
Pros
- Candidate Quality
- Customer Service
- Innovation
- Customer Support
- Successful Hiring
- Candidate Management
Cons
- Communication Issues
- Inefficiency
- Filter Issues
- Navigation Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.0% |
| Mid-Market | 40.0% |
| Enterprise | 8.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 2 | 4.8 |
| 2025 Q4 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Outstanding Support and Continuous Improvement
“Haystack has been a positive, growing platform with some good candidates across the board. The support from the team including Kitty, Harriet, Neil and Chris has always had a personal touch and the positive changes that have been implemented from when we first started using the p”
Useful and we hired from it in 4 weeks!
“Customer service and support is second to none, they even had a slack channel with us. Candidates were good and easy to find, the platform is easy to use and manage this within.”
A fresh approach to hiring
“It's been really refreshing to use the Haystack platform and have the continuous support of customer success manager, Kitty, throughout our hiring process. We almost immediately had access to high quality candidates and were able to hire with a short turnaround. The subscription ”