Play.ht
89
Reviews
4.2
Star rating
#54
Rank in Text to Speech
Pros and cons
Pros
- Quick
- Quick Creation
- Quality
- Customer Support
- Ease of Use
- Value for Money
Cons
- Poor Customer Support
- Software Unreliability
- Expensive
- Word Mispronunciation
- Technical Issues
- Software Bugs
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
58
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 79.5% |
| Mid-Market | 13.6% |
| Enterprise | 6.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q1 | 3 | 2.8 |
| 2025 Q3 | 3 | 0.2 |
| 2025 Q4 | 2 | 0.0 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup7.5
Quality of Support8.7
Meets Requirements8.6
What reviewers say
Disappointed After Promising Start
0.0
“They were having a unique AI sound, but then they stopped everything and ran away.”
Horrible Support and Non functioning tool
0.5
“Frankly, not much. If your budget allows for epic frustration, maybe the voice quality is okay—but that’s about it.”
Constant Issues and Terrible Support
0.0
“Nothing stands out so far - the experience has been frustrating and underwhelming.”