
Hamlet
12
Reviews
4.6
Star rating
#48
Rank in Space Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
67
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.7% |
| Mid-Market | 83.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 12 | 4.6 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.6
Quality of Support8.6
Meets Requirements8.9
What reviewers say
Training purposes only
5.0
“search tool, this questionairre and the fact I had to write a minimum amount of words is frustrating, creating a log-in wasnt idea”
Customizable
5.0
“Great, customizable CRM solution for growing businesses. Great API integration with instant messaging platforms and effective reporting”
Very user friendly
5.0
“Hamlet is incredibly user-friendly and intuitive — everything makes sense and is easy to navigate. From a training perspective, it’s a breeze to teach our staff how to use it. Having worked with other CRM platforms that felt like you needed a degree to understand, Hamlet is a ref”