GSI, Inc.
51
Reviews
4.9
Star rating
#1
Rank in NetSuite Resellers
Pros and cons
Pros
- Expertise
- Helpful
- Process Efficiency
- Custom Solutions
- Knowledgeability
- Partnership
Cons
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Key stats
—
96
Mid-Market
10
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.1% |
| Mid-Market | 47.9% |
| Enterprise | 25.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q3 | 4 | 4.9 |
| 2025 Q4 | 6 | 4.9 |
| 2026 Q1 | 4 | 4.8 |
Satisfaction ratings
Ease of Use8.6
Ease of Setup0.0
Quality of Support7.1
Meets Requirements8.6
What reviewers say
GSI delivered! I highly recommend anyone working with them on your JDE projects
5.0
“Professionalism, very knowledgeable resources, fairly priced and very flexible to accommodate my schedule.”
Exceptional Team Dedicated to Customer Needs
5.0
“What stands out to me is their team and their dedication to addressing customer challenges and meeting complex needs.”
JDE Support Experts
5.0
“They are responsive to our needs and have good tools to watch our system and resolving issues as they occur. We have bi-weekly meetings with our account manager so that they are always in tune to what is going on and where our needs are evolving to.”