G2 Vendor Directory

PrimeSuite

by Greenway Health

31

Reviews

2.9

Star rating

#8

Rank in E-Prescribing

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for PrimeSuite.

      Page views and citations · PrimeSuite

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from PrimeSuite.

      Key stats

      —

      -39

      Mid-Market

      3

      Adoption by company size

      SegmentShare of reviews
      Small Business35.5%
      Mid-Market45.2%
      Enterprise19.4%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use7.2
      Ease of Setup5.9
      Quality of Support6.9
      Meets Requirements7.0

      What reviewers say

      Substandard system with lots of hidden costs

      0.0

      “In 2014 when I started with Greeway, their customer servie and scalability was attractive. Now the system is riddled with kinks, substandard in functionality, poorly supported by their customer service and they nickle and dime you for every feature.”

      Administrator

      Not User Friendly

      2.0

      “It is convenient because it’s can be used to store patient information in the computer as opposed to having paper charts.”

      Assistant

      Doing Important Medical Work with Ancient Tech

      1.5

      “I like that, with its very limited abilities, it is trustworthy. I can always count on it to do the very little amount that it is able to do. I never have to worry that information will be lost - which is a problem with other software that we use.”

      Senior Outreach Associate