G2 Vendor Directory

Google Maps

by Google

15

Reviews

4.6

Star rating

#4

Rank in Route Planning

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Google Maps.

      Page views and citations · Google Maps

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Apple iOS

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Google Maps.

      1

      MapTiler

      2 switched
      2

      Woosmap

      1 switched

      Key stats

      —

      69

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business80.0%
      Mid-Market13.3%
      Enterprise6.7%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q3114.7

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup9.1
      Quality of Support8.1
      Meets Requirements8.8

      What reviewers say

      Easy Bus Trip Planning with Clear Public Transport Info

      5.0

      “About public transport buses I can see for traveling. Before I went out first I check”

      electrican

      Dependable Real-Time Traffic Updates and Smart Rerouting

      4.0

      “What I appreciate most is how dependable the real-time traffic updates are, and how the smart rerouting consistently helps me avoid getting stuck in unexpected gridlock during my daily drives.”

      Delivery man

      Easy Directions and Traffic Updates, Though Accuracy Can Vary

      3.5

      “I like that google map is simple to use and gives direction . And i also fine it really helpful for checking traffic , finding nearby places,and planning routes before I travel”

      It sector