Worldpay
Reviews
Star rating
Rank in Embedded Payments
Pros and cons
Pros
- Payment Processing
- Features
- Easy Payments
- Ease of Use
- Time-Saving
- Reliability
Cons
- Account Blocking
- Billing Issues
- Poor Customer Support
- High Fees
- Funds Holding
- Excessive Fees
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.4% |
| Mid-Market | 16.3% |
| Enterprise | 9.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 4.5 |
| 2025 Q2 | 1 | 0.0 |
| 2025 Q3 | 2 | 0.0 |
| 2025 Q4 | 1 | 0.0 |
| 2026 Q2 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
Payrix: The best Payfac option I found for Retail / POS SaaS
“Worldpay’s Payrix platform is a great tool for SaaS providers looking to start offering embedded payments. The API layer, along with the available platform options, supports the entire product lifecycle and makes it easier to get to market quickly.”
Awful Service. Run from WorldPay
“I was led to believe that WorldPay offered the lowest credit card processing rates in the industry and had world-class customer service. Too bad neither was true.”
Business Owners Beware: Worldpay Can Drop You Overnight
“We had used Worldpay for over a decade, and during routine operations, their service was largely reliable in terms of basic card processing. The terminal hardware was straightforward, and daily settlements typically arrived on time — until a single issue revealed how fragile that”