Returning.AI
12
Reviews
4.3
Star rating
#51
Rank in Online Community Management
Pros and cons
Pros
- Features
- Customer Support
- Ease of Use
- Analytics
- Automation
- Feedback Management
Cons
- Difficult Learning Process
- Slow Performance
- Limited Features
- Time Management
- Missing Features
- Expensive
Traffic & LLM citations
Source: G2 review data
Key stats
—
75
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 58.3% |
| Mid-Market | 33.3% |
| Enterprise | 8.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 3.8 |
Satisfaction ratings
Ease of Use7.9
Ease of Setup8.2
Quality of Support8.1
Meets Requirements7.9
What reviewers say
Website is too slow
0.0
“The use case of the product is quite good and structured for the community builders”
Best tool for insights from Different Social Channels
5.0
“Knowing different insights from the various channels of social media was helping a lot.”
Best Customer Return Experience
5.0
“The best about Returning.AI is helps the businessman to build an AI powered community to get the valid users to manage grow and help community between us.”