Gartner
Reviews
Star rating
Rank in Technology Research Services
Pros and cons
Pros
- Authenticity
- Insights
- Genuine Reviews
- Reviewing System
- Time Efficiency
- User Verification
Cons
- Expensive
- Small Business Neglect
- Access Restrictions
- Bias
- Technical Issues
- Lack of Information
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 24.4% |
| Mid-Market | 40.7% |
| Enterprise | 34.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q3 | 3 | 4.5 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 1 | 0.0 |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Reliable Industry Insights, but Can Feel Geared Toward Larger Enterprises
“What I like best about Gartner is the depth and credibility of its research. When I’m looking for high-level insights or trying to evaluate vendors, their reports—especially the Magic Quadrant—make it easier to see the competitive landscape quickly. It’s not just surface-level in”
Gartner
“I consistently find Gartner's in-depth research reports, particularly the Magic Quadrants and Hype Cycles, to be incredibly valuable. They provide a clear, concise overview of market trends, vendor capabilities, and emerging technologies that directly inform our strategic decisio”
My experience of using Gartner peers
“Partner peers is a robust platform where so many employees business owners and software user's review their experience after using the software. It helps me to understand and pick the best platforms for supply management, crm tools, hr tools. Gartner peers reviews are authentic ”