FactSet Workstation
Reviews
Star rating
Rank in Financial Analytics
Pros and cons
Pros
- User Experience
- Ease of Use
- Customization
- Features
- Insights Delivery
- Tools
Cons
- Poor Usability
- Data Inaccuracy
- Inaccuracy
- Complexity
- Slow Performance
- Information Overload
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.8% |
| Mid-Market | 26.4% |
| Enterprise | 27.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 6 | 4.6 |
| 2025 Q3 | 1 | 4.0 |
| 2026 Q3 | 36 | 4.1 |
Satisfaction ratings
What reviewers say
Incredibly Helpful Support and Easy-to-Use
“I love how incredibly helpful the FactSet support chat box is. The representatives are so knowledgeable and committed to getting your answer, and that commitment is a big differentiator. I also appreciate being able to click on a financial figure and trace it to a specific report”
Simple to Use and Powerful: FactSet Workstation Delivers
“The factset workstation is simple to use for my research workflow on company financial and charts.”
Straightforward to Use, Versatile Excel Formulas, and Accurate Data
“I like that the platform is very straightforward to use and Excel formulas are very versatile. The accuracy of the data and the ability to reach out to an agent to quickly fix the data. It’s very important to me.”