Entrata
Reviews
Star rating
Rank in Property Intelligence
Pros and cons
Pros
- Ease of Use
- User-Friendly
- Easy Navigation
- Efficiency
- Customer Support
- Intuitive
Cons
- Missing Features
- Reporting Issues
- Update Issues
- Poor Usability
- Poor Customer Support
- Inadequate Reporting
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 43.9% |
| Mid-Market | 44.4% |
| Enterprise | 11.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 12 | 4.7 |
| 2025 Q1 | 191 | 4.7 |
| 2025 Q2 | 32 | 4.8 |
| 2025 Q3 | 14 | 4.9 |
| 2025 Q4 | 24 | 4.6 |
| 2026 Q1 | 39 | 4.7 |
| 2026 Q2 | 6 | 4.6 |
| 2026 Q3 | 37 | 4.8 |
Satisfaction ratings
What reviewers say
Convenient Resident App with Easy Access and Flexible Rent Options
“I use Entrata for work orders, communicating with the community, and paying rent. It makes my day-to-day easier because I can access everything at my fingertips instead of going down to the office. I like that it’s an app, and I find the edit option helpful for prorating rent whe”
Useful for Daily Work, Despite a Low Recommendation Score
“I like that Entrata plans out my day and helps me get through my daily work tasks, including work orders and inspections. The initial setup was pretty quick and easy.”
Entrata Makes Resident Profiles Easy to Navigate
“Entrata is very easy to use and navigate through for resident's profile. I have enjoyed using Entrata while working with range water.”