eClerx

#5 in Retail Intelligence

Mumbai, Maharashtra

Products on G2

Total reviews

4.4

Avg. star rating

Market360 ranks #5 in Retail Intelligence.
eClerx's 2 products span 2 categories on G2.
Small Business is the largest segment among reviewers, at 38.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across eClerx's products.

Page views and citations · eClerx

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Fulfil.IO

1 switched

Losing to

Based on reviewers of other products who said they switched from eClerx.

Zeffy

1 switched

Key stats

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Small Business

2000

20,718

Mumbai, Maharashtra

Adoption by company size

Segment	Share of reviews
Small Business	38.1%
Mid-Market	30.2%
Enterprise	31.7%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q4	2	4.8
2026 Q1	1	5.0

About eClerx

eClerx is a global provider of knowledge process outsourcing (KPO) services, specializing in data analytics, customer experience management, and business process optimization. With a focus on delivering high-quality insights and operational support, eClerx helps businesses enhance their performance across various industries, including financial services, retail, and telecommunications. The company leverages advanced technology and skilled professionals to drive efficiency and innovation for its clients. For more information, visit their website at https://eclerx.com/.