Descartes Shipper TMS
Reviews
Star rating
Rank in Transportation Management Systems (TMS)
Pros and cons
Pros
- Ease of Use
- Features
- Efficiency
- Tracking
- User Interface
- Customization
Cons
- Outdated Interface
- Poor Interface Design
- Not User-Friendly
- Expensive
- Insufficient Information
- Data Management Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 33.3% |
| Mid-Market | 37.9% |
| Enterprise | 28.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.9 |
| 2025 Q4 | 4 | 4.4 |
| 2026 Q1 | 3 | 4.7 |
Satisfaction ratings
What reviewers say
Highly Configurable but Complex Shipper Management
“I like that Descartes Shipper TMS is very configurable, which allows me to make the necessary adjustments myself without needing to rely on someone else. The configurability is really beneficial as it helps me tailor the system exactly how I need it. Additionally, I appreciate th”
Great Settlement & Pricing Insights, but Order-to-Load Creation Takes Extra Steps
“Carrier settlement, historical pricing, and user visibility limits”
Strong Ratings and Integrations, But Basic Tasks Need Too Many Complex Automations
“Rating functionality is strong, system generally available 24x7x365. Good integration depth and functionality.”