CGM LABDAQ
19
Reviews
4.2
Star rating
#1
Rank in Medical Lab
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
37
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 36.8% |
| Mid-Market | 57.9% |
| Enterprise | 5.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.3
Quality of Support8.6
Meets Requirements8.6
What reviewers say
Accession Management Made Easy, But Occasional Freezes Frustrate
5.0
“What I find most helpful is the ability to create accession numbers if I accidentally delete them or need to accept samples for verification. This feature has made it much easier to manage mistakes and ensure that all samples are properly tracked.”
CGM LabDaq
3.5
“LabDaq is very user friendly. CGM has done a fairly good job of adding things that are very useful to a lab environment”
Fast Support and Problem Resolution
4.0
“Support team is knowledgeable and resolves issues very quickly. Even for problems that they don't have an immediate answer to, they research and reply quickly”