G2 Vendor Directory

Charter Spectrum

by Charter Communications

27

Reviews

3.6

Star rating

#3

Rank in Internet Service Providers (ISPs)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Charter Spectrum.

      Page views and citations · Charter Spectrum

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Windstream OfficeSuite UC

      1 switched

      Key stats

      +0.0%

      15

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business84.6%
      Mid-Market3.8%
      Enterprise11.5%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q215.0
      2026 Q314.0

      Satisfaction ratings

      Ease of Use8.9
      Ease of Setup9.3
      Quality of Support8.6
      Meets Requirements9.0

      What reviewers say

      One-Stop Shop for WiFi, Internet, and Phone Service

      4.0

      “it covers wifi/internet and phones, so it is like a one stop shot”

      Accounts Payable Manager

      Spectrum wows!

      5.0

      “Fast, 24 hour ability to reach technical support by phone and no problems sending a free technician out if necessary.”

      Data Processing Specialist

      Spectrum makes things easy

      5.0

      “I like being able to merge everything together with spectrum and when it's time to pay bills I go to one place”

      Founder