Whale
Reviews
Star rating
Rank in Rental Payment
Pros and cons
Pros
- Time-saving
- Customer Support
- Property Management
- Ease of Use
- Easy Setup
- Efficiency
Cons
- Inadequate Reporting
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 70.0% |
| Mid-Market | 20.0% |
| Enterprise | 10.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 5.0 |
| 2025 Q4 | 2 | 5.0 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q3 | 4 | 4.9 |
Satisfaction ratings
What reviewers say
Hands-Off Deposits with Timely Support Help
“Whale is very useful in property management, as we are able to be pretty hands-off with security deposits and not worrying about them. Additionally, their support team, specifically our rep Casey, is very timely in responses and always very helpful.”
Whale Makes Security Deposit Collection Easy, Compliant, and Transparent
“As a residential property manager, Whale helps me efficiently and easy collect security deposits in a way that keeps me compliant with state and local laws, but also reduces liability for both my business and my property owners/landlords. The transparency is also a nice peace of ”
Easy to Use, with Prompt Support from Casey Hingetgen.
“Easy to use and navigate. Also, Casey Hingetgen is very prompt to reach out when we have an issue”