Bikky
Reviews
Star rating
Rank in Restaurant Business Intelligence & Analytics
Pros and cons
Pros
- Data Segmentation
- Customer Support
- Customer Engagement
- Ease of Use
- Analytics Expertise
- User-Friendly
Cons
- Filtering Issues
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 26.1% |
| Mid-Market | 65.2% |
| Enterprise | 8.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 4 | 5.0 |
| 2025 Q3 | 3 | 5.0 |
Satisfaction ratings
What reviewers say
The future of reporting!
“Bikky has great customer service. And very easy to use. Whenever I have a question, they are quick to respond and guide me in the right direction. They also have a great AI feature for pulling custom reporting. 10/10!”
CEO
“I love that it gives us the ability to segment our guests, create automated journeys, and quickly understand our guest profiles. It was super fast to implement, their customer service is top notch and the system is fully integrated. We literally are using Bikky every day!”
Bikky told us more than just who our guests are.
“Bikky has given us so much more insights on who our guests are. I'm pleasantly suprised every time I pull up my Bikky Dashboard. The guest trends have given us insights on frequency plays, informed us on menu changes and day parts and opened our eyes on when where and who we need”