G2 Vendor Directory

CareAcademy

by Activated Insights

58

Reviews

4.4

Star rating

#24

Rank in Healthcare Learning Management Systems (LMS)

Pros and cons

Pros

    Cons

    • Poor Customer Support
    • Expensive
    • Poor Interface Design

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for CareAcademy.

    Page views and citations · CareAcademy

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    1

    Relias Platform

    1 switched

    Losing to

    Based on reviewers of other products who said they switched from CareAcademy.

    1

    Learn2Care

    1 switched

    Key stats

    —

    68

    Mid-Market

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business44.8%
    Mid-Market46.6%
    Enterprise8.6%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q110.0

    Satisfaction ratings

    Ease of Use8.8
    Ease of Setup8.3
    Quality of Support8.8
    Meets Requirements8.8

    What reviewers say

    Horrible customer service

    0.0

    “Nothing, they are not user friendly and they bill for stuff they have no reason to”

    CEO

    Care Academy Review

    5.0

    “I love the ease of care academy. I also like that I can create my own cirriculums and add/deactivate staff as needed.”

    Admin Director

    Course content is good but the technology needs improvement.

    3.5

    “The virutal class room is a convenient way to offer the initial Home Maker training course and ongoing ceu training for our cna's.”

    Administrator