G2 Vendor Directory

ABBYY Intelligent Document Processing

by ABBYY

86

Reviews

4.3

Star rating

#4

Rank in OCR

Pros and cons

Pros

  • Ease of Use
  • Data Extraction
  • Easy Integrations
  • Integrations
  • Data Capture
  • Customer Support

Cons

  • Complex Setup
  • Complexity
  • Software Bugs
  • OCR Issues
  • Time-Consuming Tasks
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ABBYY Intelligent Document Processing.

Page views and citations · ABBYY Intelligent Document Processing

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from ABBYY Intelligent Document Processing.

Key stats

+8.3%

49

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business40.0%
Mid-Market36.5%
Enterprise23.5%

Quarterly history

QuarterReviewsStar rating
2025 Q114.5
2025 Q234.3
2025 Q364.2
2025 Q434.5
2026 Q115.0
2026 Q2244.0
2026 Q3264.7

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.0
Quality of Support8.8
Meets Requirements9.0

What reviewers say

Boosts Efficiency with OCR and Gen AI-Powered Document Processing

4.0

“Abby helps extract information using OCR and Gen AI so documents can be processed more easily. It simplifies things for users when creating these flows, and it also helps improve overall efficiency.”

Senior Process Engineer

Fast, Reliable Document Formatting That Makes Tracking Invoices Easy

4.5

“It helps me format my documents easily and is extremely fast and reliable and easy to use. I’ve been using it on some invoices and claims which helps me track everything.”

Senior Software Engineer

Highly Accurate Document Processing Tool

4.5

“I like ABBYY Intelligent Document Processing for its accuracy and effectiveness. It allows me to keep an updated list of all the features of our products, helping to identify gaps for features that are implemented but not yet tested. The initial setup was pretty easy because the ”

Software Engineer in Test III