G2 Vendor Directory

Agency Matrix vs. Jenesis

A side-by-side comparison based on G2 review data.

MetricAgency Matrix

by Zywave

Jenesis

by Jenesis

Overall rating3.64.7
Review count26157
Ease of use8.09.5
Ease of setup8.49.6
Quality of support7.99.8
Meets requirements7.99.4
NPS2882.692308
Small Business84.0%98.6%
Mid-Market12.0%0.7%
Enterprise4.0%0.7%
Total page views154460
Total LLM citations7571,537

Agency Matrix

Agency Matrix is an agency management system (AMS) built for personal lines insurance agencies — from single-office shops to growing multi-location operations. It manages policies, automates client communication, connects directly to carriers for data downloads, and runs your agency's accounting, all in one browser-based platform. Personal lines insurance is a volume business. The agencies that win are the ones that handle more clients, more renewals, and more touchpoints without burning out their team.

Pros

  • Organization
  • Data Management

Jenesis

Jenesis Software was founded in 1999 in North Carolina by Eddie Price, with a mission to support independent insurance agencies through intuitive, easy-to-use technology. Today, Jenesis offers web-based agency management systems used by agencies across the United States, along with website creation and SEO services to help agencies grow their online presence. Key AMS features include a pre-fillable ACORD form library, two-way emailing and texting, commission management, IVANS downloads, receipts/invoicing, comparative rating integrations, Zapier connectivity, unlimited data storage, and more.

Pros

  • Ease of Use
  • Customer Support
  • Easy Access
  • Efficiency
  • User Interface
  • Policy Management