Agency Matrix vs. AgencySmart
A side-by-side comparison based on G2 review data.
| Metric | Agency Matrix | AgencySmart |
|---|---|---|
| Overall rating | 3.6 | 4.8 |
| Review count | 26 | 39 |
| Ease of use | 8.0 | 9.8 |
| Ease of setup | 8.4 | 9.6 |
| Quality of support | 7.9 | 9.7 |
| Meets requirements | 7.9 | 9.8 |
| NPS | 28 | 89.473684 |
| Small Business | 84.0% | 94.9% |
| Mid-Market | 12.0% | 2.6% |
| Enterprise | 4.0% | 2.6% |
| Total page views | 154 | 343 |
| Total LLM citations | 757 | 918 |
Agency Matrix
Agency Matrix is an agency management system (AMS) built for personal lines insurance agencies — from single-office shops to growing multi-location operations. It manages policies, automates client communication, connects directly to carriers for data downloads, and runs your agency's accounting, all in one browser-based platform. Personal lines insurance is a volume business. The agencies that win are the ones that handle more clients, more renewals, and more touchpoints without burning out their team.
- Organization
- Data Management
AgencySmart
AgencySmart is an “all-in-one” cloud-based solution designed for general agents and retail brokers who sell employee benefits, insurance products, financial services and other industry related products (payroll, HR and consulting) to the commercial and individual marketplace. From data management to on-boarding and benefit enrollment, AgencySmart solves the problem of using multiple systems to manage your business. AgencySmart saves time, reduces labor cost and adds efficiencies that can make your agency more profitable.
- Ease of Use
- Training Support
- Activities Management
- Tracking
- Navigation Ease
- Simple