G2 Vendor Directory

Zotero vs. RefWorks

A side-by-side comparison based on G2 review data.

MetricZotero

by Digital Scholar

RefWorks

by ProQuest

Overall rating4.43.9
Review count9929
Ease of use8.78.4
Ease of setup9.47.1
Quality of support8.18.5
Meets requirements9.28.2
NPS56.12244927.586207
Small Business39.8%20.7%
Mid-Market26.5%24.1%
Enterprise33.7%55.2%
Total page views49390
Total LLM citations5,869292

Zotero

Zotero is a free, open-source research tool designed to help users collect, organize, annotate, cite, and share research materials. It integrates seamlessly with web browsers, allowing for the automatic extraction and storage of bibliographic information from books, articles, and other resources encountered online. Zotero supports multiple platforms, including Windows, macOS, Linux, iOS, and Android, ensuring accessibility across various devices. Its user-friendly interface enables efficient management of research data, making it an invaluable asset for students, academics, and professionals.

Pros

    RefWorks

    RefWorks is an online research management, writing and collaboration tool that is designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies.

    Pros