G2 Vendor Directory

ZoomSphere vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricZoomSphere

by ZoomSphere

Birdeye

by Birdeye

Overall rating4.74.7
Review count194,288
Ease of use9.39.4
Ease of setup9.49.2
Quality of support9.89.5
Meets requirements8.89.4
NPS88.88888984.183919
Small Business78.9%46.5%
Mid-Market5.3%34.1%
Enterprise15.8%19.4%
Total page views7219,539
Total LLM citations428127,824

ZoomSphere

ZoomSphere is the social media management platform of choice for agencies, brands and institutions across Central Europe. Plan, approve and publish to Facebook, Instagram, TikTok, LinkedIn, YouTube, X (Twitter) and Threads from one calendar. Key Features: Client Approvals: The most advanced approval processes on the market. Custom statuses, bulk approval requests by email or chat, @mention comments and a full audit trail. Virtual Channels: The only tool that lets agencies plan, present and get approval for influencer content inside client content plans.

Pros

  • Centralized Management
  • Team Collaboration
  • Customer Support
  • Customer Service
  • Intuitive
  • Helpful

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews