G2 Vendor Directory

Zoiper vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricZoiper

by Zoiper.com

Ultatel

by Ultatel

Overall rating4.44.7
Review count5354
Ease of use9.39.5
Ease of setup9.09.4
Quality of support8.79.6
Meets requirements9.09.5
NPS57.69230879.62963
Small Business52.8%74.1%
Mid-Market39.6%24.1%
Enterprise7.5%1.9%
Total page views1421,061
Total LLM citations9541,833

Zoiper

Zoiper's Whitelabel Softphone is a customizable VoIP solution designed for businesses seeking to offer a branded communication experience to their users. This platform enables companies to tailor the softphone's interface, features, and functionalities to align with their brand identity and meet specific operational requirements. Key Features and Functionality: - Brand Customization: Incorporate your company's logo, color scheme, fonts, and icons to create a cohesive brand experience.

Pros

  • Ease of Use
  • Easy Integrations
  • Features
  • Easy Setup
  • Affordable

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording